Work Orders now let you capture, review and track a service: notes and attachments with provider-visibility control, full state history, table filters, and reviews — including a public view for customers to rate a completed service. This release also adds photo capture on measurements, full lifecycle management for Monitors, a refreshed Admin home, more granular permissions, and clearer incident-category messaging.
Products updated:Admin · Network Web · Customer Web · Provider Web
This release completes the Work Orders execution workflow across Admin, Network Web and Provider Web, adds a public self-service scheduling flow in Customer Web, introduces the new Monitors module, extends bulk upload to products and components, adds component ordering with a cart and fulfillment tracking in Network Web, expands dynamic forms, and hardens partner integrations, security and authorization on the Platform API.
Products updated:Admin · Network Web · Customer Web · Provider Web · Platform API
This release brings massive load for acquisitions and a new assignment & scheduling drawer for Work Orders in Admin, restores full customer address editing, adds a currency-change safety check, makes partner integrations resolve customers and stakeholders deterministically by external reference, consolidates the dynamic-forms payload for field apps, hardens authentication with a typed session model and service-to-service tokens, and completes the Material UI removal in Admin.
This release introduces a brand-new Work Orders module across Admin and Network Web, adds configurable automatic route-optimization scheduling, reworks incident attachments end-to-end (including a new Attachments tab in Provider Web), improves Acquisitions and Projects, expands Customer Web market coverage, deepens partner-integration capabilities, and continues the authorization-hardening and shared-UI migration work.
Products updated:Admin · Network Web · Provider Web · Customer Web · Platform API · Product API · Event Manager · MAUI Microservice
This release ships a fully customizable bookings table in Network Web with a brand-new filters system, lets services have multiple contracts in Admin, resets reminder cycles on rescheduling, centralizes provider schedule resolution, gates the Booking workflow sidebar behind a per-tenant feature flag, and tightens authorization, signed-URL delivery and data integrity across the platform.
Products updated:Admin · Network Web · Provider Web · Platform API · Product API
This release introduces a brand-new Booking workflow sidebar in Admin that mirrors the field experience, makes attachment uploads more reliable across the platform, modernizes the customer, provider, and product forms, hardens authorization and data integrity, and refines bookings, incidents, and external integrations.
Products updated:Admin · Network Web · Provider Web · Platform API · Product API · Event Manager
This release streamlines incident categories and statuses, introduces on-request email management for providers and customers, upgrades the booking finalization flow on Network Web, refreshes the Alerts Center, and ships a wave of UI and stability improvements.
Products updated:Admin · Network Web · Provider Web · Platform API