Smart Scheduling

Intelligent Scheduling That Thinks Ahead

Harness the power of AI to automatically optimize your field service schedules. Reduce travel time, improve technician utilization, and deliver better customer experiences.

app.sodtrack.com
Sodtrack scheduling interface showing booking details with assignment and agenda panel for selecting automatic or direct scheduling with calendar date picker

Why Smart Scheduling Matters

Transform your operations with AI-powered scheduling that adapts to your business needs

AI-Driven Optimization

Machine learning algorithms analyze historical data, technician skills, location, and availability to make optimal scheduling decisions in real-time.

Reduced Travel Time

Smart route optimization minimizes drive time between appointments, allowing technicians to complete more jobs per day.

Skill-Based Matching

Automatically match jobs with technicians who have the right certifications, skills, and experience for the task.

Improved First-Time Fix Rates

Ensure technicians arrive with the right parts and knowledge, dramatically improving first-visit resolution rates.

Real-Time Adjustments

Handle cancellations, emergencies, and schedule changes instantly with automatic re-optimization of the entire schedule.

SLA Compliance

Prioritize jobs based on service level agreements and automatically flag potential SLA breaches before they happen.

Powerful Scheduling Tools

Everything you need to manage complex field service schedules

Automated Job Assignment

Key Capabilities

  • Considers technician skills, certifications, and experience levels
  • Factors in travel distance and traffic conditions
  • Respects individual technician preferences and availability
  • Balances workload across your entire team
  • Prioritizes high-value and time-sensitive jobs
Real-Time Operations

On Demand Scheduling

Enable Uber-like field service operations with real-time technician matching based on location, availability, and ETA calculations powered by live traffic data.

New Service Request

Finding nearest available technicians...

CM

Carlos M.

Best Match
8 min 4.9
Online
AR

Ana R.

12 min 4.8
Online
MS

Miguel S.

15 min 4.7
Online

Avg. Response

< 10 min

How On Demand Works

Real-Time Georeferencing

Continuous GPS tracking of all field technicians enables precise location-based matching and accurate ETA calculations.

Live Traffic Integration

ETAs are calculated using real-time traffic conditions, ensuring accurate arrival time predictions for customers.

Availability Broadcasting

Technicians go online when ready to accept jobs, just like ride-sharing apps. The system only considers available professionals.

Customizable Matching Algorithm

Weight multiple factors including ETA, acceptance rate, customer reviews, skill level, and priority to find the perfect match for each job.

Configurable Matching Factors

ETA to destinationHistoric acceptance rateCustomer reviewsSkill certificationsJob priority levelWorkload balanceService historyAnd more...
Seamless Integration

Works With Your Existing Tools

Sodtrack scheduling integrates seamlessly with popular CRM, ERP, and accounting systems. Sync customer data, work orders, and invoices automatically.

Bi-directional CRM sync
ERP integration
Custom API access
Explore All Integrations

Ready to Optimize Your Scheduling?

See how Sodtrack can help you schedule smarter, reduce costs, and improve customer satisfaction.