Case Studies

Real Results from Real Customers

See how leading enterprises across industries have transformed their field service operations with Sodtrack.

InsuranceAssistance OperationsChile

Sura: Building a Nationwide Assistance Operation from Scratch

How one of Latin America's leading insurers built and scaled an in-house assistance operation across Chile, achieving a 4.7/5 customer rating and 25% cost optimization with Sodtrack.

25%
Cost Optimization
Nationwide
Provider Network
4.7/5
Customer Rating
Sura Servicios logo

Leading Latin American Insurance Company

Nationwide coverage in Chile
In-house assistance operation
Real-time service visibility
EnergyCritical InfrastructureChile

Abastible: Transforming Emergency Response for Critical Energy Operations

How one of Chile's leading energy companies built a dedicated emergency management platform achieving 100% uptime, processing 2,000 emergencies in under two months with a 4.63/5 customer satisfaction score.

100%
Platform Uptime
2,000
Emergencies in 2mo
4.63/5
Customer Rating
Abastible en Terreno logo

Chile's Leading Energy Company

Critical infrastructure operations
Native SAP integration
Real-time emergency dispatch
RetailHome ServicesGuatemala

Cemaco: Transforming Home Service Experience into a Competitive Advantage

How Guatemala's leading home improvement retailer with 21 stores tripled their service volume, increased technician productivity by 32%, and improved NPS by 20 points with Sodtrack.

3x
Service Volume
32%
Productivity Increase
+20pt
NPS Increase
Instala Pro by Cemaco logo

Guatemala's Leading Home Improvement Retailer

21 stores across Guatemala
2-month implementation
Real-time service visibility

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