Analytics

Turn Data Into Actionable Insights

Powerful analytics and reporting tools that help you understand performance, identify opportunities, and make better decisions.

Operations Dashboard

Last 30 days

Jobs Completed

1,247+12%

Avg. Duration

1.8h-8%

FTFR

87%+3%
975 jobs
1080 jobs
870 jobs
1200 jobs
1275 jobs
1170 jobs
1380 jobs
1320 jobs
1425 jobs
1230 jobs
1350 jobs
1440 jobs
JanFebMarAprMayJunJulAugSepOctNovDec

Insights That Drive Results

Transform raw data into strategic advantages for your business

Real-Time Dashboards

Live dashboards give you instant visibility into key metrics. Monitor operations, track performance, and spot issues as they happen.

Trend Analysis

Identify patterns over time. Understand seasonal fluctuations, track improvement, and forecast future demand.

Custom Reports

Build reports that matter to your business. Drag-and-drop report builder makes it easy to create exactly what you need.

KPI Tracking

Set goals and track progress automatically. Get alerts when metrics fall below targets so you can take action quickly.

Scheduled Reports

Automate report delivery to stakeholders. Daily, weekly, or monthly reports delivered right to their inbox.

Data Export

Export data to Excel, CSV, or connect directly to your BI tools. Your data, your way.

Dashboards for Every Need

Pre-built analytics views for operations, finance, and workforce management

Operations Dashboard

Key Capabilities

  • Jobs completed vs scheduled
  • Technician utilization rates
  • Average job duration trends
  • First-time fix rates
  • Customer satisfaction scores
KPI Management

Track What Matters Most

Define custom KPIs and get automatic alerts when performance deviates from targets. Stay ahead of problems before they impact customers.

First-Time Fix Rate
Target: 85%87%
Customer Satisfaction
Target: 4.54.7
Average Response Time
Target: 2h1.8h
Technician Utilization
Target: 75%72%

Sample Metrics We Track

Jobs per technician
Revenue per job
SLA compliance
Parts usage
Travel time
Overtime hours
Callback rate
Invoice accuracy
Quote conversion
NPS score
Inventory turns
Cost per mile

Make Smarter Decisions with Data

See how Sodtrack analytics can help you optimize operations and drive growth.