Política de privacidad de Sodtrack Apps

Esta política de privacidad describe cómo Sodtrack («nosotros» o «nuestro») recopila, usa y comparte información sobre usted a través de nuestra aplicación móvil (la «Aplicación»). Lea detenidamente esta política de privacidad para comprender nuestras prácticas con respecto a su información y cómo la trataremos. Al usar nuestra aplicación, usted acepta que recopilemos, usemos y compartamos su información tal como se describe en esta política de privacidad.
This privacy policy has been updated as of 31 May 2023.

This privacy policy describes how Sodtrack ("we," "us," or "our") collects, uses, and shares information about you through our mobile application (the "App"). Please read this privacy policy carefully to understand our practices regarding your information and how we will treat it.

Sodtrack provides real-time software tracking solutions (the “Services”) through our App, website (“Site”), and our Application Programming Interface (“API”) to integrate with our systems as part of our Software as a Service ("SaaS") platform.

By using our App, you consent to our collection, use, and sharing of your information as described in this privacy policy.

Thank you for reading our privacy policy. We are committed to protecting your privacy and will continue to review and update our policies and procedures as necessary to ensure that your information is safe and secure.

By using our App, you agree to the terms of this privacy policy. If you do not agree with our privacy policy, please do not use our App.Please note that this privacy policy only applies to our App and does not apply to any third-party websites, services, or applications that may be linked to or integrated with our App.

We are not responsible for the privacy practices of such third-party websites, services, or applications, and we encourage you to review the privacy policies of those third parties.

Privacy Policy

We collect certain information from (i) third parties using Sodtrack’s Services to facilitate and track the Service providers (“Service Providers”) services, (ii) using Sodtrack Services to manage information about and fulfill the Service providers services , (iii) Clients and customers  of Third Party Partners and Service Providers using a customer portal powered by Sodtrack or hosted by a Third Party Partner or Service Provider (for example, to book a service appointment), and (iv) visitors to our Site (collectively, “Users,” “you” or “your”)


Types of information we store
We collect the following types of information when you use our App
1. Personal Information: We may collect certain personally identifiable information from Users, such as name, address, email address, business name, telephone number, zip code, and other contact or non-public information about an individual that is associated with or linked to any of the foregoing data (““Personal Information.”)
2. Device Information: We may collect information about your mobile device, such as the device type, operating system version, and unique device identifier (UDID).
3. Usage Information: We may collect information about how you use our App, such as the features you use, the pages you visit, and the actions you take.
4. Location Information: We may collect information about your location, such as your device's GPS coordinates or information about nearby WiFi access points.
5. From Third Party Partners we may additionally collect information about their current or future potential customers or clients, including information about past or future Services performed for these customers or clients. We collect information from Third Party Partners and Service Providers about their use of our Apps. Such information may include language preference, phone number, the make and model of any phone or device used to access the Apps, the mobile operating system, the type of browser in use with the Apps, IP address or other unique mobile identifiers, and geolocation data. We call this information “App Information.”
6. Analytics Information. We and our associates may collect information about how our Site, Apps and the Services are used. This data may be associated with or linked to Personal Information.
7. Anonymous Information. We may automatically collect non-personal information about your use of the Services, or our Site or Apps, through cookies, web beacons and other technologies as more fully in this Privacy Policy. Such information may include domain name, browser and operating system type, web pages viewed, links clicked, IP address, duration of visit to our Site or use of our Apps, among other things (“Anonymous Information”)
8. Information Collected Through Certain Functionalities.
Sodtrack Accounts. We collect certain Personal Information from Third Party Partners and Service Providers when they set up an account through an API or through our App, such as the name of the individual registering for an account, that person’s business and personal phone number and e-mail address, the employer’s name and physical address, and any other information voluntarily provided by the Third Party Partners or Service Providers or generated through their use of the Services. In connection with establishing an account to use the Services, we require Third Party Partners and Service Providers to use their phone number or e-mail address to create a username, and also to set up a custom password, which may be changed according to the methods provided by the Services.
b.) Mailing List. We ask you to provide your email address when you request to join our mailing list. By doing so you may receive Promotional Emails as defined below. You may opt out of such emails by following the unsubscribe instructions provided in the e-mail you receive. You may not opt out of emails related to the operation of the Services as these may be necessary for their normal functionality.

We Use Your Information for
We do not sell, lease or rent the Personal Information Users provide to us. However, we may disclose Personal Information from Users to third parties only:

(i) As required by law or regulation or as we believe in good faith that disclosure of such Personal Information is reasonably necessary to:
1. To detect, investigate, and prevent fraud and other illegal activities;
2. To comply with legal requirements or legal processes; and/or to satisfy any applicable law or regulation;
3.To respond to claims and/or to comply with a judicial proceeding, court order or legal process served on us;
4. To protect and defend our rights or property and/or the rights or property of third parties, as permitted by law;
5. To detect, prevent or otherwise address fraud, security or technical issues; or  to enforce our Terms of Service; and/or

(ii) With Third Party Partners and Service Providers as described below. We may also share Personal Information with our affiliates and subsidiaries who are bound by this Privacy Policy and our Terms of Service. We may use your information for the following purposes:

1. To operate the Site and Apps and to provide the Services;
2. To respond to requests and inquiries;
3. To send Users updates and alerts;
4. To notify Users about important changes to our Site, Apps and/or the Services;
5. To review Site and App usage and operations and to improve the quality and functioning of our Apps and our Site;
6. To protect the security or integrity of our Site, Apps, the Services, or our business;
7. To enforce our Terms of Service;
8. To tailor the Site, Apps and/or the Services to Users’ needs;
9. To provide you with the App's services and features;
10. To personalize your experience with the App;
11. To communicate with you about the App and related products or services;
12. To send you promotional materials and other communications;
13. To protect our rights, property, or safety; and the rights, property, or safety of our users and others
14. ;Feedback/Support. If you provide us feedback or contact us via e-mail, we will collect your information in order to send you a reply;
15. We use App Information, Analytics Information and Anonymous Information (collectively, “User Information”) to provide and enhance the quality of the Services, our Apps and our Site, to communicate with Users, to market additional products and services to Users, and for our internal business purposes. We may share User Information with our affiliates and subsidiaries who are bound by this Privacy Policy and our Terms of Service. Also, we may sell, rent or share User Information derived from its Apps, Site and/or the Services which is not personally identifiable with third parties for any purpose in its discretion;
16. We may share Personal Information and User Information with certain Third Party Partners and Service Providers to perform the Services and to facilitate customer relationship management; please note, if you are a Service Provider, we may share Personal Information of your employees and/or collaborators with Third Party Partners for whom you perform service appointments. We may also share Personal Information and User Information with other third party vendors, services providers, contractors or agents that provide certain services to us such as order processing, customer relationship management, database storage, hosting and management, advertising, and direct marketing campaigns; and/or
17. Acquisition or Sale.

How We Share Your Information
1. Legal Authorities: We may share your information when required by law, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
2. We may use third-party service providers to assist us in operating our App and to provide certain services on our behalf, such as hosting our App, analyzing App usage, and sending emails. These third-party service providers may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
3. In the event that our App is involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

Your Choices
You have certain choices about how we use your information. You can:

1. Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or text messages from us by following the instructions in those communications.
2. Limit Location Information: You can limit the collection of location information by adjusting the settings on your mobile device.
3. In-App Data Collection: You can control the in-app data collection settings on your mobile device.
4. Uninstall the App: You can uninstall the App from your mobile device at any time.

Third-Party Links and Services
Our App may contain links to third-party websites, services, and advertisements that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party services.

Please read the privacy policies of these third-party services carefully.

Our advertisers and partners may also use their own cookies or other tracking technologies that may collect information about you when you interact with the Site, Apps and/or the Services. We do not control use of these tracking technologies used by advertisers and partners and expressly disclaim responsibility for information collected through them.

We take reasonable measures to protect the information we collect from loss, theft, and unauthorized access, disclosure, alteration, and destruction. However, no security system is foolproof, and we cannot guarantee the security of your information.

Our App is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children under 18 years of age. If you believe that we have collected personal information from a child under 18 years of age, please contact us immediately and we will take steps to delete that information.

Use of Cookies and Tracking Technologies.
Sodtrack may at its discretion use both “session” and “persistent” cookies or beacons on its Site or in our Apps:

“Cookies” are electronic files many websites or applications place on a visitor’s computer or device to store information that makes each visit more efficient. A session cookie stores information about you only while you are interacting with a website or application, and is then deleted when the interaction stops. Persistent cookies store information about you, your preferences, and information about other websites you visit, and it remains on your computer or device. To remove cookies, you may configure your browser to clear all cookies, or configure it to reject cookies. Please consult your browser’s user guide for specific instructions on removing cookies.

“Beacons” are small graphic files with a unique identifier that are used to track a web or mobile user’s online movements. Unlike cookies, beacons are embedded on websites or devices, not downloaded on your computer or device. Sodtrack may use beacons to better manage content on our Site and to improve the use and efficiency of our Apps.

Changes to this Privacy Policy
We may update this privacy policy from time to time. If we make material changes to this privacy policy, we will notify you by sending you an email. Your continued use of our App after we make changes to this privacy policy will signify your acceptance of those changes.

International Data Transfers
We may transfer your information to third-party service providers or business partners located in countries outside of the country in which you reside, including to countries that may not provide the same level of data protection as your home country. We take steps to ensure that such transfers comply with applicable data protection laws and that your information is adequately protected. To learn more about our international data transfer practices, please contact us.

Payment Card Information
Sodtrack uses third party payment card processors (“Payment Processors”) to process payment card transactions for purchases made through our Site or Apps. To make this possible, your name, payment card information, billing information, address, telephone number, email address and amount of your purchase are transmitted via secure (encrypted) gateway to the Payment Processors for the sole purpose of completing any transactions you initiate through our Site or Apps.

Please note that your payment card information (number, expiration date, security code) is provided directly to the Payment Processors and is stored by the Payment Processors and not by Sodtrack, and as such, it is important to review the Payment Processors’ policies to understand their information security practices.

These privacy policies will apply to the information you provide to the Payment Processors. You hereby acknowledge and agree that Sodtrack is not affiliated in any way with the Payment Processors and has no responsibility or liability for the services provided by the Payment Processors or for the Payment Processors’ acts or omissions. By purchasing products and services from Sodtrack or through Sodtrack’s Site or Apps, you agree to pay us, through the Payment Processors, all charges at the prices then in effect for the purchased products and services in accordance with the applicable payment terms and you authorize us, through the Payment Processors, to charge your chosen payment provider.

Specific Disclosures
Apple App Store specific Disclosures
The following additional information applies to our App as downloaded from the Apple App Store:
1. Apple Inc. is not a party to this privacy policy.
2. We, not Apple Inc., are responsible for the App and its content.
3. Apple Inc. has no obligation to provide any maintenance or support services for the App.
4. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple Inc., and Apple Inc. will refund the purchase price of the App (if any) to you.

Google Play Store Specific DisclosuresT
he following additional information applies to our App as downloaded from the Google Play Store:
1. Google LLC is not a party to this privacy policy.
2. We, not Google LLC, are responsible for the App and its content.
3. Google LLC has no obligation to provide any maintenance or support services for the App.
4. In the event of any failure of the App to conform to any applicable warranty, you may notify Google LLC, and Google LLC will refund the purchase price of the App (if any) to you.

EU Data Protection Rights
If you are a resident of the European Union, you may have certain data protection rights under the General Data Protection Regulation (GDPR). To learn more about your rights under GDPR, visit our GDPR Privacy Notice.

​Contact Us
If you have any requests regarding your rights to personal information, or if you have questions or concerns about this privacy policy, please contact us at contact@sodtrack.com. ​