AlertResolvedEvent
Sodtrack sends
POST with Content-Type: application/json to the endpoint configured for your tenant. See webhooks overview for delivery and security guidance.Payload
Payload
{
"data": {
"entity_type": "AlertEntity",
"timestamp": "1789693200",
"userTriggererEmail": "ana.soto@example.com",
"triggerUser": {
"id": 77,
"name": "Ana",
"lastname": "Soto",
"email": "ana.soto@example.com"
},
"alert": {
"id": 4821,
"uuid": "6f1c1f3c-6d3c-4a6e-9a3a-2f7a1b0c9d11",
"name": "Booking stuck in scheduled",
"entityType": "booking",
"entityId": 48213,
"entityReference": "BK-2026-4821",
"reference": null,
"creationType": "automatic",
"creationUserType": "system",
"resolveType": "automatic",
"createdComment": null,
"createdDate": "2026-09-17T15:20:00.000Z",
"createdByUser": null,
"alertDefinitionId": 10
},
"flow": "resolved",
"prev": {
"status": "active",
"resolvedDate": null,
"resolvedComment": null,
"resolvedByUser": null,
"resolutionSource": null,
"systemResolvedReason": null
},
"curr": {
"status": "resolved",
"resolvedDate": "2026-09-17T16:20:00.000Z",
"resolvedComment": "Technician confirmed on site",
"resolvedByUser": {
"id": 77,
"name": "Ana",
"lastname": "Soto",
"email": "ana.soto@example.com"
},
"resolutionSource": "user",
"systemResolvedReason": null
},
"snapshot": null
}
}