AlertReopenedEvent
Sodtrack sends
POST with Content-Type: application/json to the endpoint configured for your tenant. See webhooks overview for delivery and security guidance.Payload
Payload
{
"data": {
"entity_type": "AlertEntity",
"timestamp": "1789696800",
"userTriggererEmail": "ana.soto@example.com",
"triggerUser": {
"id": 77,
"name": "Ana",
"lastname": "Soto",
"email": "ana.soto@example.com"
},
"alert": {
"id": 4990,
"uuid": "b21e7d54-1f0a-4a2e-8f5b-9c2d3e4f5a6b",
"name": "Budget pending review",
"entityType": "budget",
"entityId": 312,
"reference": "ALR-0099",
"creationType": "manual",
"creationUserType": "integration_api",
"resolveType": "manual",
"createdComment": "Raised by the ERP",
"createdDate": "2026-09-16T09:00:00.000Z",
"createdByUser": {
"id": 91,
"name": "Integration",
"lastname": "Bot",
"email": "erp@example.com"
},
"alertDefinitionId": null
},
"flow": "reopened",
"prev": {
"status": "resolved",
"resolvedDate": "2026-09-17T11:00:00.000Z",
"resolvedComment": "Closed by mistake",
"resolvedByUser": {
"id": 77,
"name": "Ana",
"lastname": "Soto",
"email": "ana.soto@example.com"
},
"resolutionSource": "user",
"systemResolvedReason": null
},
"curr": {
"status": "active",
"resolvedDate": null,
"resolvedComment": null,
"resolvedByUser": null,
"resolutionSource": null,
"systemResolvedReason": null
},
"snapshot": null
}
}