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Our solution

Sodtrack’s platform allows you to deliver faster, smarter and better service to end consumers.

We make it easy for enterprise service brands to gain visibility and control of their entire proprietary and third party service provider networks, the workforce responsible for delivering world class experiences to end consumers. 

 

Our service orchestrator platform eliminates the complexities in the process thus enabling companies to provide 4 types of services to end consumers with quality and scale

1 

Value added and post sales service provided on the field

  • Installation and assembly

  • Major appliance connections 

  • Technical services

  • Product recycling and return

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2

Services linked to warranties, provided on the field

  • Maintenance & Repair

  • Replacement

  • Incident inspections

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3

Projects or multi-service work orders with a budgeting logic

  • Interior design & furnishing

  • Full space renovations

  • Gardening design

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4

Value added and ancillary services provided in store

  • Beauty & Wellness

  • Personal Shopper

  • Technical advisory/guidance

  • Bespoke fittings

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We add value to all relevant actors in the value chain:

End-Consumers:

  • Increase satisfaction

  • Build trust

  • Offer continuous communication and transparency

Enterprises:

  • Increase revenue

  • Improve efficiency and productivity

  • Provide visibility and control

Servide providers:

  • Provide real time communication and alerts

  • Centralize all work orders

  • Establish workflow standardization

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